Litigation Law Firms
AI Lead Generation for Litigation Law Firms
EVERY ENQUIRY ANSWERED.
EVERY CASE QUALIFIED.
Litigation intake is won or lost in the first hour. We deploy AI agents that answer, qualify and book every enquiry — day, night and weekend — against the case criteria your partners actually accept.
24–48h
From kick-off to live agents
24/7
Enquiry coverage, including weekends
80+
Languages supported for intake
100%
Conversations logged and auditable
WHAT ACTUALLY BREAKS.
- Enquiries arrive out of hours and land in voicemail while the claimant instructs whoever answered first
- Fee earners spend chargeable time triaging matters the firm was never going to take
- Limitation and jurisdiction issues are spotted late, after time has already been invested
- Marketing spend cannot be traced to instructed matters, only to enquiry counts
THE BUYING JOURNEY.
01
Trigger
An event creates a potential claim — dismissal, accident, breach, dispute. Search happens within hours.
02
Shortlist
Three to five firms contacted from search, directories or a referral. Response speed decides the shortlist.
03
Qualification
Merits, limitation, jurisdiction, funding route and conflict position are established.
04
Instruction
CFA, DBA or retainer signed. Delay between consultation and signature is where firms lose matters.
THE WORKFLOWS.
Out-of-hours intake
- 1.Enquiry arrives by phone, form or chat outside office hours
- 2.ARIA captures claim type, key dates, jurisdiction, parties and funding position
- 3.Limitation and conflict flags evaluated against your criteria
- 4.Consultation booked into the fee earner diary, or routed to a partner if flagged
- 5.Structured matter record written to case management with the full transcript
Signature chase
- 1.Consultation held, retainer or CFA issued
- 2.HERALD sequences reminders at intervals you set, stopping instantly on signature
- 3.Unanswered after the final touch, the matter routes to a fee earner with a summary
- 4.Outcome written back so conversion by claim type is measurable
Introducer development
- 1.NOVA identifies introducers acting for your target claimant profile
- 2.Sequence approved by a partner before any send
- 3.Meetings booked with the referral partner, not the client
- 4.Referral source tracked through to instructed matter value
SYSTEMS & CHANNELS.
Common CRM systems
- Clio
- LEAP
- Actionstep
- Proclaim
- HubSpot alongside a case management system
Acquisition channels
- Google Ads on claim-type terms
- Organic search and legal directories
- Referral and introducer networks
- Paid social for high-volume claim types
Integrations we connect
- Case management (Clio, LEAP, Actionstep, Proclaim)
- Telephony and call recording
- Fee-earner calendars
- Google Ads and GA4
- E-signature platform
Third-party product names are the trade marks of their owners and are listed because they are common in this sector — not to imply a partnership or certification. Where a platform has no open API we say so before we start.
KPIS THAT MATTER HERE.
- Speed to first response
- Enquiry to consultation rate
- Consultation to instruction rate
- Cost per instructed matter by claim type
- Out-of-hours enquiries recovered
EXAMPLE ROI MODEL.
Formulas, not forecasts. Run them on your own figures — nothing below is a guaranteed or measured result.
- Recoverable enquiries
- Out-of-hours + abandoned enquiries per month × your consultation rate
- Additional instructions
- Recovered consultations × your consultation-to-instruction rate
- Revenue effect
- Additional instructions × your average matter value
- Time released
- Unqualified enquiries deflected × triage minutes × fee-earner hourly rate
PROOF, HONESTLY.
Xiilio Ltd was incorporated on 23 January 2026 and publishes no case study for this sector. Rather than borrow someone else's numbers, here is exactly what we measure in an engagement — from your systems, against your baseline.
- Baseline captured before go-live: response times, enquiry volume, conversion at each stage
- Weekly reporting against that baseline, from your case management data rather than ours
- Every conversation transcript available for compliance review
WHAT YOU'RE PROBABLY THINKING.
"Clients will not talk to an AI about a legal problem."
Many will not, which is why the agent identifies itself, keeps the exchange to facts and dates, and hands to a person on request or on any sign of distress.
"Our matters are too complex to qualify automatically."
The agent is not deciding merits. It captures the facts your intake team would capture and flags anything outside your criteria for a human.
"The SRA position worries me."
No advice is given, no outcome is suggested, and every word is scripted from criteria you approve and logged for review.
GUARDRAILS.
Compliance
- SRA-aligned intake scripts — no legal advice given, no outcome promises made
- Conflict-check flags raised before any consultation is booked
- Full transcript and audit trail on every conversation
- UK data residency, encryption at rest and in transit
Security requirements
- Legally privileged content encrypted at rest and in transit
- UK data residency
- Role-based access with named users only
- Retention aligned to your file-retention policy
- Append-only audit log of every agent action
Human approval required
- Consultation criteria signed off before go-live
- Any conflict flag routes to a human before booking
- All introducer outbound copy partner-approved
- Fee and funding conversations reserved for fee earners
Xiilio holds no sector certification or regulatory approval, and nothing here transfers your regulatory responsibility to us. See Responsible AI for the full governance framework.
Frequently Asked
LITIGATION LAW FIRMS, EXPLAINED.
Straight answers on scope, compliance and how Xiilio deploys for litigation law firms.
- Will the AI give legal advice to enquirers?
- No. ARIA is scripted to gather facts and qualify against criteria you set — limitation, jurisdiction, merits and funding. She never advises on prospects of success and always states that a solicitor will confirm next steps.
- How do you handle conflict checks?
- Party names captured at intake are checked against your case management system before a consultation is confirmed. If a potential conflict is flagged, the matter routes to your team instead of auto-booking.
- Does it work with our case management system?
- Yes. We integrate with the CRM or case management platform you already use rather than replacing it, so intake data lands where your fee earners already work.
- How quickly can it go live?
- Typical deployment is 24–48 hours once we have your intake criteria, calendar access and CRM credentials.